&art.designcindyoh on 26 Nov 2007 12:31 pm
NEW YORK—Executives found it “inconceivable” that a television program supported by 1.25 million promotional coffee-cup sleeves could perform so poorly.

I was looking through my AP Literature teacher’s blog BeyondSchool.org, and found this interesting post in one of his blogrolls. It is about a television show,”City Buds”, that was promoting with different advertisements, marketing techniques, and such but somehow failed the expectations. The show is now scheduled to be canceled after only four episodes. Here’s an excerpt of it:
“We can’t for the life of us figure out what went wrong,” NBC Universal vice president of marketing Maureen Murphy said. “We had the leading creatives in the business working on City Buds. The best copywriters, top-notch PR guys, not to mention a world-class graphic design team. From the moment we started branding the show, we did everything perfectly.”
What really caught my attention is not the reason why City Buds failed, but just how the marketing president and his friends were so clueless about the “X-Factor”, or the reason why the marketing did not work.
City Buds, which, in addition to the two incompatible roommates, featured a comical dog and a grumpy Latino landlord, was the subject of the most intensive advertising campaign in NBC’s history. Beyond the typical Internet, billboard, magazine, newspaper, television, and radio ads, the network also employed cutting-edge guerrilla marketing techniques, including a sticker campaign, personal canvassing, and 14,000 urinal communicators installed in public restrooms across the U.S. that, when activated by a stream of urine, informed patrons of the date and time City Buds was scheduled to air in their market.
The marketeers were wondering why this show, after spending so much money on promoting this show even when a person is peeing, doesn’t work. This struck me as absolutely ridiculous because I always thought marketing was done in a more ethical way. I know that sticker campaigns, billboards, and posters are typical in advertising, but urinal communicators? Come on. And they are wondering why this show didn’t work.
But seriously, I think the “X-Factor” was not because of poor promotion or advertising. These days, the “hows” are so competitive and well done that THAT cannot be the factor. I think that this time, they have over done the marketing and advertising, making people actually get sick of the show even before it started. Maybe it’s like reverse psychology–when you are told to watch this excellent show on TV, you just feel like not watching it because you are told to. Or maybe, people were expecting so much out of it, and once they saw how crappy the show was, people quickly lost interest.
Whatever the reason was, I learned that overdoing never works. This show seemed like it was some kind of a rich, bratty kid who got all the private-tutoring and peppering up, but in the end failed miserably due to too much pride. I learned that, when I become a communication designer, it’s better to get to the audience to a personal level (not so much as to flashing “WATCH LIFE BUDS ON NBC!” whenever you pee). I don’t know the skills nor the idea on how to do that, but hopefully I will learn. I’m excited to go on heads-to-heads with these marketeers.
Photo credits to: 45street, gajbireland
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